How it Works
How to Swap Your CandleXchange Container
To create a wonderful home ambience the natural and sustainable way, simply:
1. Choose your fragrance.
2. Enjoy it at home.
3. When it's empty, return the container by post or to a participating store, just keep the lid to reuse.
4. Save 30% on your next fragrance and start again.
We clean and refill your container to make new candles and fragrances.
Swapping your CandleXchange container is simple, circular, and saves you 30% off your next candle or diffuser - no cleaning required, we'll take care of that for you.
Every swap prevents ~1kg of glass and packaging from landfill
How to Swap online
On the product page
Select your new fragrance and choose “Swap used candle” when adding to cart.
Receive your delivery
A prepaid return label is included in the box.
Reuse the same delivery box
Apply the return label and lodge at Australia Post within 60 days of your order.
Get a 30% swap discount
We process your swap refund within 2 working days after we receive your returned container.
How Pricing Works
When you swap your used CandleXchange container, you get 30% discount on your next fragrance.
If you swap in store you get the discount applied immediately.
If you swap online, you get the refunded amount on return of your CandleXchange reusable container.
The same process applies for other home fragrances in our range.