2E5BEC7FDDFE4BE43E6199A93ECD8DE9 How it works – CandleXchange

How it works

To create a wonderful home ambience the natural & sustainable way, simply:

1. Choose your fragrance

2. Use your home fragrances and enjoy creating a wonderful home ambience.

3. When complete, return the empty container in the post or in a participating store. Please keep your candle lid to reuse.

4. Save 30% on your swap purchase and start again. 

5. CandleXchange reuse the containers to make new candles and home fragrances.

How it works online

Fragrance Selection

Select new fragrance when buying your first product.

Select swap when you are swapping your used fragrance container for a new one.

Carbon Neutral Shipping

We will courier you a new fragrance with return Australia Post label.

We offset 100% of carbon emissions for every delivery.

Return the empty

We suggest you re-use the packaging to return your used fragrance container.

Apply the return paid label and drop to your local Australia Post within 60 days of your initial order.

Swap Discounts

When you buy online, we will charge the new fragrance price, then refund the swap discount on receipt of your fragrance container. Refund value is based on the container and size returned.

How our pricing works

When you swap your used CandleXchange container, you get 30% discount on your next fragrance.

If you swap in store you get the discount applied immediately.

If you swap online, you get the refunded amount on return of your CandleXchange reusable container.

The same process applies for other home fragrances in our range.

300g candle

New candle $39.95

Swap in store $27.95

Swap online refund $12

400g candle

New candle $49.95

Swap in store $34.95

Swap online refund $15

1.5kg candle

New candle $119.95

Swap in store $84.95

Swap online refund $35

Diffuser

New diffuser $39.95

Swap in store $27.95

Swap online refund $12

Hand & Body Cream

New cream $24.95

Swap in store $16.95

Swap online refund $8

Face, Room & Linen Spritz

New spritz $19.95

Swap in store $13.95

Swap online refund $6

No 2 Drops

New No 2 drops $29.95

Swap in store $20.95

Swap online refund $9